FAQ
1. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available for eligible PIN codes across India.
2. How long does delivery take?
Orders are usually dispatched within 1–2 business days, and delivery typically takes 3–7 business days, depending on your location.
3. How can I track my order?
Once your order is shipped, you'll receive a tracking link via WhatsApp, SMS, or Email.
4. Can I cancel my order?
Yes, orders can be cancelled only before they are dispatched. Once dispatched, cancellations are not possible.
5. Do you accept returns?
Yes, returns are accepted only if you receive a damaged, defective, or incorrect product. Please contact us within 24 hours of delivery with an unboxing video and photos.
6. Do you offer refunds?
No. TJ Clothing does not offer cash refunds. Approved returns will be issued as TJ Clothing Store Credit.
7. Where can I use my Store Credit?
Store Credit can be redeemed:
- On our website
- At our store
- For orders placed through WhatsApp or Instagram
8. Will the saree color be exactly the same as shown?
We make every effort to display our products accurately. However, slight color variations may occur due to lighting during photography and differences in screen settings.
9. How do I know the quality of the saree?
Every saree at TJ Clothing is carefully selected for its quality, unique designs, and elegant color combinations before being added to our collection.
10. How can I contact TJ Clothing?
📞 WhatsApp: +91 9963933933
📧 Email: contact@thetjclothing.com
🌐 Website: www.thetjclothing.com